FAQ

  • What sizes do you offer?

    We currently offer sizes XS/S and M/L in the joggers and are working on sizes S M L on the linen range as we grow. Each product page includes a size guide and we have our size guide help page to help you find the perfect fit. If you’re unsure, drop us a message- we’re always happy to help!

  • Where do you ship to?

    We ship across the UK and internationally. Shipping options and costs will be calculated at checkout based on your location. We offer standard 48 hour tracked or special one day delivery. If you’re unsure whether we deliver to your country, just get in touch.

  • How long will it take for my order to arrive?

    UK orders usually arrive within 3–5 working days. International delivery can take 7–14 working days depending on where you are. You’ll receive a confirmation email once your order has been dispatched. with a Royal Mail tracking number.

  • Can I return or exchange an item?

    Yes! We accept returns and exchanges within 14 days of delivery. Items must be unworn, in original condition, and with tags attached. Visit our returns page for full details and how to start the process.

  • How should I care for my beany bottoms?

    All dear beany pieces are made with love and deserve gentle care. We recommend washing on a cool, delicate cycle and air drying. Avoid tumble dryers to keep the fabric looking its best. Head to our fabrics page for more info.

  • What makes dear beany sustainable?

    We’re all about slow fashion. Our pieces are designed for versatility and longevity, made in very small batches with ethical manufacturing partners. We use minimal packaging and avoid waste wherever we can- because looking good should never cost the Earth.